Shipping policy
Shipping Details
Last updated: August 2026
At FlexaSpine, we strive to deliver your order as quickly and safely as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
Delivery times are estimates and may vary depending on your location and customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
International Shipping
We ship worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our product or shipping prices.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. FlexaSpine is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping fees may apply for re-shipment.
Contact Us
If you have any questions about your shipment, please contact us at: support@FlexaSpine.store